Frequently Asked Questions
It depends on what you need fixed, changed or modified. Our hourly rate is $45/ hour. Once you fill out our support form we will get back to you within 24 hours with a reasonable quote.
It really depends on what type of change, modification or fix you need on your site. Most of our requests take no longer then 2-3 business days.
Yes, in order to get started payment must be placed upfront. If for some reason we are unable to fix your issue your money will be refunded.
Refunds are provided only when an issue is not fixed. Note that if an additional issue arises after a specific issue has been fixed, a refund will not be rendered as this would be considered a separate issue.
We mostly focus on on small fixes, modification and changes. We try to empower our clients to build and add content to their own site. With that said, we do not typically take on large scale projects.
No, we do not provide phone consultations. If you have a specific support issue please contact us using our form. We do our best to reply to inquiries in a timely manner.
If requested, we help with the setup of your site's SEO. However, at this time we do not have any ongoing SEO services.
Yes, we help with the configuration of WordPress eCommerce sites.
We help with the following:
-Payment integrations (Like Paypal and authorize.net)